“When we needed to integrate our workflow solution with an enterprise records management system, we selected Agile Digital’s technical experts for the project team. Their people engaged with reassuring professionalism and we’ve been very satisfied with the quality of the result.”
World-class records management solution for CSIRO with Atlassian integration
Back to StoriesCSIRO is Australia’s largest scientific research organisation and one of the largest and most diverse scientific organisations in the world. When this organisation sought a solution for digital record keeping from its enterprise workflow solution, it approached Agile Digital.
Client
Commonwealth Scientific and Industrial Research Organisation (CSIRO)
Sector
Federal Government
Timeframe
2014
Technology Themes
Atlassian Tools
Enterprise Java
Records Management System
Background
Commonwealth Scientific and Industrial Research Organisation (CSIRO) is Australia’s national science agency. They solve the greatest challenges through innovative science and technology.
The work of the CSIRO touches every aspect of Australian life: from the molecules that build life to the molecules in space. Working from sites across the nation and around the globe, CSIRO’s thousands of staff are focused on providing new ways to improve the quality of life. They also focus on the economic and social performance of a number of industry sectors through research and development.
As a Federal Government agency and with such significant research in their hands, CSIRO takes very seriously the responsibility to ensure that their records management and project tracking is world-class. This project involved an integration between CSIROs workflow software and their legacy record-keeping platform.
Mission
As an Enterprise user of the Atlassian suite of products, CSIRO uses the JIRA platform to provide custom business workflow solutions. Most recently, it has developed a case management workflow solution for its Health and Safety Division to manage rehabilitation cases for its employees. As a Commonwealth agency, CSIRO bears significant responsibility for long-term record-keeping and archival of all digital workflows. Agile Digital was engaged to develop a software solution that would integrate CSIRO’s Atlassian JIRA powered workflow system with the agency’s enterprise record keeping solution.
Approach
Agile Digital designed and developed a solution using Enterprise Java technology to reliably and effectively integrate with the CSIROs records management system using Atlassian-powered case management workflow. The system developed was required to detect key archival points during the enterprise workflow of corporate records and to interoperate with the records management system.
Outcome
A new, custom digital workflow archival solution was launched for CSIRO successfully, on time and on budget. They experienced a smooth transition and immediately noticed the efficiency and speed that the new platform brought to their operations.